An Open Letter to my Apartment Management Company
Many of you are aware of my current predicament with the apartment management where I live. In the course of 2 years, my rent has increased by almost three hundred dollars. This in itself is a travesty, but the worst part about it is the fact that my latest increase came with no notification at all, which is in violation of my initial lease agreement, and Utah state law.
I’ve written a letter to the management company for the apartment complex. I’ve detailed my issue and asked for a response. I’m blogging this today as an additional method of exposure, in case my letter falls on deaf ears. Please feel free to comment and pass the information along to others, so that perhaps other people won’t be subjected to this kind of treatment in the future. The Internet is one of the methods we can use to stop this kind of corruption, and I intend to use it.
Thanks.
I hope that this e-mail gets to the right people, but please pass it to the proper department if this isn’t the correct channel.
I have to state a complaint.
I’m a resident of the Brighton Place apartments in Midvale. I’ve been a resident here since November of 2005, and I can’t say that the experience has been all that great. My problem is the ever-increasing rent. When I moved here, my rent was $549 per month, a bit high considering the neighborhood, but at least fairly reasonable. As of this March, my rent is $830 per month. This is almost a $300 increase over the course of two years, and that is absolutely ridiculous.
Part of my rent is because I am month-to-month. There is a penalty associated with this, apparently, of $100. It used to be $50, which was incredibly high to begin with, but DOUBLING that penalty Is outrageous. I can understand charging a little extra per month in lieu of a contracted lease, but a HUNDRED DOLLARS? I would sincerely appreciate some sort of explanation on how you can justify that. It makes no sense.
Beyond the month-to-month penalty, my rent increase is still absurd. However, it is what it is. However you justify that sort of rent, considering the nature of the market right now and the average prices of rentals around the area, is completely beyond me. I accept it as reality however, so I’ll deal with it.
What I won’t accept however, is the fact that my rent was raised with NO PREVIOUS NOTICE. The rental agreement that I signed when I moved here, which according to the property management, still has an effect on my tenancy even though I’m month-to-month, states that you are required to give me 30 DAYS NOTICE in the event of a rent increase. THIS WAS NOT DONE. Utah state law says that landlords are required to give at least 15 DAYS NOTICE. In effect, the management of Brighton Place has violated state law, and the terms of my previous lease agreement.
I went into the office to protest, of course. The explanation I got was that my rent amount is based on the market value of the apartment, and because I am month-to-month, my rent is based on this amount and can be raised at any time accordingly. That’s all well and good, but you are STILL REQUIRED TO GIVE ME NOTIFICATION of this. Once again, this was not done.
Since Brighton Place has violated the terms of the initial agreement, I feel I am no longer bound by it. I will be moving as soon as possible, and although management will be given notification, it may or may not be 30 days.
As I stated, I hope this complaint gets to the right people. Please notify me if there is another channel I should be using, or if there is a dispute to my complaint here. I would like to work this situation out amicably, but I feel I’ve exhausted my resources.
Thanks for your time.
Any thoughts on this? What are the odds that I even get a response? Does anyone else have experience with this kind of thing? I could use some advice.
FOLLOW UP: The e-mail I sent bounced back to me. The e-mail address they have posted on their website isn’t even functional. Further proof that this company is only interested in scamming people.
FOLLOW UP 2: I filed a report with the BBB of Utah. Whilst doing this, I noted that Wasatch Property management has the wonderful score of D+ in regards to their company’s reputation among businesses. Why am I not surprised?